Our average failure rate across our range is less than 2% (on chest freezers less than 1%) which is way below the industry standard. Our factory is ISO 9001: 2015 certified and continuously strives to improve on its quality. ISO 9001: 2015 is an International Standard which specifies requirements for the quality management system through which the organization has:
· Demonstrated its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements;
· Enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customers and applicable statutory and regulatory requirements.
The new standard (ISO9001:2015) transition was completed in April 2019 and we were certified in September 2019.
Research and development is carried out entirely in-house using our own engineers, designers and test facilities, to meet customer specifications and requirements. Component choice is based on utilizing reliable proven components suitable for the specific markets. We design in accordance with SABS IEC 60335 standards, using the latest international trends and technology. We are in the process of implementing the SABS ISO2000 manufacturing standards system
The use of LED technology results in energy saving and brighter product visibility.The efficient hydrocarbon refrigeration systems have resulted in the use of smaller components in the units which gives us and the customer a saving. Our operations teams have worked hard to reduce our production cycle time and optimized the use of our resources resulting in increased production numbers per shift.
There are innovations in progress that aim to reduce the insulation curing time and density whilst maintaining high values of insulations. This will help the customer get more energy efficient fridges at affordable prices.